If you notice a gas leak…

Follow the instructions below and contact KITAGAS as soon as possible.

1. Stop using any gas appliances and turn off the gas cocks and the meter gas cock.

   
   

2. Open doors and windows for ventilation.

   Notes

   Never use fire or anything that causes fire.
   Never touch switches for lights and extractor fans.

   
   

3. Contact KITAGAS immediately!

   KITAGAS has a phone number for each district. Please see below.
   Lines are open for 24 hours a day.
   We will ask your name, address, phone number, about landmarks in your neighborhood, and about the situation.

   Sapporo, Ishikari, Kitahiroshima areas Part of Otaru zenibako area	011-233-5533
   Kitahiroshima area (liquefied petroleum gas)	011-372-1249
   Otaru area	0134-29-5533
   Hakodate area	0138-41-5533
   Chitose area	0123-26-8866
   Kitami area	0157-23-5533

Attention

In the case of earthquake or fire, stop using all the gas appliances and turn off gas cocks.
Remember to turn off the meter gas cock as well.